Channel Support

FieldSmart provide a comprehensive channel support operation. The retail channel, with new product development as a driver, represents a key opportunity across an array of categories. Channel support can be undertaken on a tactical or strategic basis including managing the full remit of a client's support team.

This can include; the implementation of a recruitment programme; TUPE legislation; enhancing an existing team; equipping the team with product, sales and presentation training and the tools to be able to do their job effectively.

Ongoing coaching; implementation of reporting systems and overall, ensuring availability and visibility for products ensuring clients are represented in a proactive and professional manner.

Examples of this activity include Kodak, Palm, Procter & Gamble and Samsung Strategic teams